Privacy Policy – How Glory Casino Protects Your Data

Your privacy matters to us. This policy explains what data we collect, why it’s needed, and how we protect it when you use Glory Casino. By creating an account or browsing our site, you agree to these terms.

We collect minimal information to operate securely and comply with regulations, never more than necessary. Everything you share is handled under strict security measures and never sold to third parties.

📋 What Information We Collect

We collect only the data necessary to provide secure and legal gambling services — when you register, use our services, or complete transactions. This may also include:

Personal Identification Data:

Collected during account registration, transactions, or verification:

  • Full name, date of birth, residential address, contact details
  • Identity documents submitted during KYC (ID/passport, selfie, proof of address)
  • Payment method details (card, bKash, Nagad)

Activity & Transaction Data:

Stored to ensure smooth operation and resolve potential issues:

  • Login time, page views, in-game actions, payout requests
  • Support requests, promo participation, device identifiers

Technical Logs:

Collected automatically to maintain platform security:

  • IP address, browser fingerprint, crash reports, device type
  • These logs are stored securely and retained per licensing compliance timeframes

All data is collected transparently, with clear purpose and under encryption protocols (AES-256). All data is collected with your knowledge and stored securely.

🔧 How We Use Your Data

Your data powers core features and keeps the site running safely. We use it for:

  • 🧾 Account Management: Verifying identity, preventing fraud, and handling deposits or withdrawals.
  • 🎲 Service Delivery: Recording bets, calculating wins, and tailoring game recommendations based on your play.
  • 📑 Regulatory Compliance: Conducting KYC/AML checks and responding to legal requests from gaming authorities.
  • 🤝 Customer Support: Resolving issues quickly by referencing your account activity and prior interactions.
  • 📊 Improvement & Analytics: Anonymizing gameplay data to spot trends, optimize servers, and enhance user experience.

We never sell, rent, or disclose your personal data. All sharing (e.g., payment processors or regulators) is restricted to what's legally required and protected by NDAs or DPA agreements.

🍪 Cookies and Device Storage Policy

At Glory Casino, we use cookies to keep things running smoothly and tailored to your preferences. These are small files placed on your device that help us remember your settings, manage sessions, and improve navigation. We also use Flash cookies to maintain consistency between visits.

Here’s what we use and why:

  • Session cookies help you move around the site during a single visit. They disappear as soon as you close your browser.
  • Persistent cookies stay a bit longer, so we can recognize you next time and load your preferences.
  • Analytical cookies show us how players interact with the site — that’s how we spot issues and make things better.
  • Essential cookies are required to log in securely, make payments, and access protected features.

Most browsers accept cookies by default, but you’re free to change that in your settings. If you turn cookies off, some features might not work as expected.

Flash cookies are managed separately in the Adobe Settings Manager. To block them, update your settings directly through Flash.

🛡️ Final Notes on Data Responsibility

Glory Casino maintains all user data in line with the latest gaming compliance audits, including internal security checks and third-party penetration tests. Players can request data exports, corrections, or deletion by contacting: 📩 [email protected] (subject: “Data Request – Privacy Policy”)